Shipping & Returns
When will my order ship?
All online orders require two business days for processing before shipping. Weekends and holidays are not considered business days. Orders placed on Friday are processed on the following Monday and shipped on Wednesday.
Skyn ICELAND utilizes FedEx for all of our shipping.
The shipping fee you choose reflects all shipping and handling fees required to deliver your merchandise to you in the time window you designate.
Returns from skyniceland.com
Refunds will be issued within 30 days of receipt of returned merchandise in the form of credit to the credit card holder. We cannot do exchanges at this time. Returns can only be accepted if the product is unopened and unused.
Please make sure to email skyn ICELAND to obtain a return authorization number and return shipping address.
Pack the item(s) to be returned in the original package if possible. Returned packages must be returned prepaid, to the return address on the shipping label. Sorry, shipping and handling fees are not refundable.
Returns from skyn ICELAND retail partners (i.e. ULTA, Sephora Canada, etc.)
Items purchased in a skyn ICELAND retail point, department store or boutique must be returned to their original point of purchase.